From the early days, starting out in the garden shed, we have always based our approach to business on delivering results and customer service. Most people have probably never thought about repairing scratched glass and unless it becomes a problem for them, why should they? This is why our focus is always on delivering the results required for the most cost effective price we can.
We could go on about our core principles and business ideals, fostering Responsibility and Mutality or whatever the latest buzz word is today, but we do not have any illusions about our business. All a customer really wants to know is; Can it be repaired? How much will it cost? and when can you do it?
If we say we can do it - we can. When we give you a price - that's what it costs. If we say we will be there - We will be there.
We also believe in maintaining a straight forward approach with our customers. As one of the most established and experienced scratched glass repair companies in Europe, we have come across almost every type of scratched glass situation, so we know what we are talking about. If we do not believe that we can offer you a cost effective solution to your problem when we first speak, we will tell you. Wasting time is expensive and your time is just as valuable as ours.
We're offering great oppurtunites for a Field Operations Manager and Experienced Technicians.Apply
Originally from a blue chip background, David stumbled across scratched glass repair and instantly saw the masive potential of the glass polishing industry. He has put a great deal of effort into perfecting scratched glass repair systems and is one of the founder members of The Guild of Glass Polishers.
Orignally from the Czech Republic, although we don't hold that against him, Axle comes to us with a wealth of knowledge and experience in developing and marketing new concepts. His enthusiastic approach to driving our brand is amazing and is a key factor in our recent growth.
What can we say about Mark? He solves problems we never knew we had in a way we never understand, but he makes sure that the books balance and that we all get paid and that's why we love him. Mark is also a genius with computers and is dragging us and our office systems into the 21st century.
Bart has been with us for a little over four years now and leads our teams on larger and complex contracts.
Recently promoted to Senior Field Techncian, Ricky now leads our team in the South of England.
Having joined us in 2013, JC now leads our team in the North of England