When the people from Wipsnade Zoo rang us about restoring the glass on their lion enclosure, we were alittle taken back.
The majority of the scratch damage had been caused by the lions scratching the glass with their paws and tounges. Apparently a lions tounge is incredibly rough and can scratch glass when they lick it. I am taking the lion keepers word for this, its not something I feel the need to check for myself.
After a little negotiation, the kind people from Wipsnade agreed to put the lions away for a while while we worked, but apparently the Wipsnade guys have a sense of humour and refused to tell us how long 'a while' actually is! We worked very quickly.
Replacing the glass would have been very expensive, understandably, it's very thick (24mm toughened) and has a very deep inset.
We completed the repairs in 6 hours, restoring the glass to its original condition.
The cost to replace the damaged glass was quoted at £47,000
Our total charge to repair the damage glass was £1,560.
Total savings to our client £45,400